Digital Shop. Real Local Practice. Order online or visit us directly in Trappenkamp.
Technical Highlights
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Customer service
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We won't leave you out in the rain. Whether you have general questions, need help with quantities, subfloor preparation, or application – simply write to us using our contact form or send an email to support@pure-resin-flooring.com. The Epoxy Cowboy and his team will advise you personally.
Shipping & Returns
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Shipping:
We ship your order quickly and reliably via DHL within Germany and abroad. Shipping costs are calculated by weight; bulky items are marked separately.
Delivery time is generally 3–10 business days within Germany and 5–14 business days internationally.
Deliveries to German islands incur an island surcharge.
You can find all details on shipping costs, freight forwarding, and delivery times in our Shipping Policy.
Returns:
If you ordered too much or no longer need a product: We accept unopened items in their original packaging within 14 days of purchase. Simply send us a short message to support@pure-resin-flooring.com or use the sample withdrawal form.
Once the goods arrive, we will quickly inspect them. If everything is in order, we will automatically refund your purchase price within a few days via your original payment method.
Please note: Already opened containers or used tools are excluded from returns. Further information can be found under Right of Withdrawal.
Technical Highlights
Customer service
We won't leave you out in the rain. Whether you have general questions, need help with quantities, subfloor preparation, or application – simply write to us using our contact form or send an email to support@pure-resin-flooring.com. The Epoxy Cowboy and his team will advise you personally.
Shipping & Returns
Shipping:
We ship your order quickly and reliably via DHL within Germany and abroad. Shipping costs are calculated by weight; bulky items are marked separately.
Delivery time is generally 3–10 business days within Germany and 5–14 business days internationally.
Deliveries to German islands incur an island surcharge.
You can find all details on shipping costs, freight forwarding, and delivery times in our Shipping Policy.
Returns:
If you ordered too much or no longer need a product: We accept unopened items in their original packaging within 14 days of purchase. Simply send us a short message to support@pure-resin-flooring.com or use the sample withdrawal form.
Once the goods arrive, we will quickly inspect them. If everything is in order, we will automatically refund your purchase price within a few days via your original payment method.
Please note: Already opened containers or used tools are excluded from returns. Further information can be found under Right of Withdrawal.
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